THE ONE DIFFERENCE
Explore guides, FAQs, and expert insights covering treatment preparation, aftercare, and wellness education — so you can make informed choices every step of the way.
Yes. Every new client begins with a complimentary consultation. This helps our medical team understand your goals, review your skin concerns, and recommend the safest, most effective treatment plan for you.
You can book online through our website, call the clinic directly, or visit us in person. Our front desk team is happy to help you find a time that fits your schedule.
Your clinician will review your health history, assess your skin, and explain the available treatment options in detail. You’ll have the opportunity to ask questions and understand what results you can expect before moving forward.
To respect our team’s time, we ask for 24 hours’ notice to cancel or reschedule. Appointments canceled with less than 24 hours’ notice may be subject to a fee.
Yes. All treatments are performed or supervised by licensed medical professionals to ensure your safety and comfort.
Absolutely. We use only Health Canada–approved products and devices that meet the highest medical and aesthetic standards.
Most treatments involve minimal discomfort. Our clinicians use numbing options and advanced techniques to ensure your experience is as comfortable as possible.
Downtime varies depending on the service. Many treatments have little to no downtime, while others may require a short recovery period. Your clinician will provide detailed aftercare instructions before you leave.
It’s generally best to avoid heavy exercise, heat exposure, and direct sunlight for 24–48 hours after your appointment. Your clinician will give you specific post-care instructions based on your treatment.
Some results are immediate, while others develop gradually over several days or weeks as your skin heals and rejuvenates.
Most clients are suitable candidates, but your eligibility depends on your medical history and current skin condition. Our clinicians assess this during your consultation to recommend the safest approach.
Certain treatments are not recommended during pregnancy or while breastfeeding. Please let our team know, and we’ll guide you toward safe, alternative options.
Clients must be at least 18 years old to receive treatments. Younger clients may be seen with parental consent for select procedures.
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